These Terms & Conditions govern your access to and use of the Shoie33 platform. By registering an account or using any part of our service, you confirm that you have read, understood, and agreed to be bound by these terms in full. Please read them carefully before proceeding.
All registered users must be at least 21 years of age. Shoie33 applies strict age verification in compliance with responsible gambling standards applicable to casino-style gaming. Accounts belonging to underage individuals will be permanently closed.
Shoie33 is intended for use by players in permitted jurisdictions. It is the sole responsibility of each player to verify that online gaming is lawful in their region before registering. Players must not access the platform from restricted territories.
All bonuses and promotions offered by Shoie33 are subject to specific wagering requirements, game contribution rates, expiry windows, and maximum cashout limits. Bonus terms apply at the time of claiming and override general terms where specified.
Shoie33 supports MYR transactions via FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency. Minimum deposit and withdrawal thresholds apply. All withdrawals require a verified account.
Shoie33 reserves the right to suspend or permanently close any account found to be in breach of these Terms, including but not limited to bonus abuse, multi-accounting, fraudulent payment activity, or misrepresentation of personal details.
Shoie33 may update these Terms & Conditions at any time. Continued use of the platform following the publication of revised terms constitutes acceptance of the changes. Players are encouraged to review this page periodically.
Welcome to Shoie33. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "Member") and Shoie33 ("the Platform", "we", "us", "our") governing your access to and use of the Shoie33 website located at https://shoie33.cam, including all associated services, products, features, and content made available through the platform.
By creating an account, making a deposit, participating in any game or promotion, or otherwise accessing any part of the Shoie33 platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must not use the Shoie33 platform.
These Terms must be read in conjunction with our Privacy Policy and our Responsible Gambling Policy, both of which form part of this Agreement and are incorporated herein by reference.
Important Notice: Shoie33 operates as an online gaming platform. The use of this platform may be restricted or prohibited in certain jurisdictions. It is your sole responsibility to verify whether accessing and using online gaming services is lawful in your country, state, or territory before registering an account or making any deposit.
For the purposes of these Terms, the following definitions shall apply:
Registration on the Shoie33 platform is strictly limited to individuals who are 21 years of age or older. This age requirement is non-negotiable and applies to all users regardless of jurisdiction. Any Player found to be under the minimum age threshold will have their account immediately and permanently closed, all associated winnings will be forfeited, and any deposited funds (net of withdrawals already processed) will be returned to the source payment method, subject to applicable verification.
Each individual Player is permitted to maintain only one (1) active Account on the Shoie33 platform. Multiple accounts registered by the same individual — whether using different email addresses, different identity documents, or through proxy registrations — constitute a material breach of these Terms. Shoie33 reserves the right to close all associated accounts, forfeit pending bonuses, and withhold balances pending investigation in such cases.
Players must provide accurate, current, and complete information at the time of registration and must update their account details promptly should any information change. Shoie33 may require Players to submit supporting documentation to verify any registered detail. Providing false, misleading, or unverifiable information constitutes grounds for immediate account suspension.
By registering an account, you represent and warrant that you are not located in, or accessing the Platform from, any Restricted Territory. Shoie33 does not accept registrations from jurisdictions where online gaming is explicitly prohibited under applicable local law. Players are solely responsible for ensuring their own compliance with local laws and regulations.
To complete your first withdrawal, you will be required to pass Shoie33's KYC verification process. This typically involves submitting a copy of a valid Malaysian IC (MyKad) and a recent selfie. KYC verification is a one-time process and is mandatory for all accounts.
Players are solely responsible for maintaining the confidentiality of their account login credentials, including username and password. Shoie33 strongly recommends enabling two-factor authentication (2FA) on all accounts. You must not share your account credentials with any third party, and you must not permit any other individual to access or use your account.
All activity conducted through a Player's account — including bets placed, deposits made, and bonuses claimed — will be attributed to the registered account holder. Shoie33 accepts no liability for losses incurred as a result of unauthorised account access that is attributable to a Player's failure to maintain adequate security of their credentials.
If you become aware of any unauthorised access to your account, you must notify Shoie33 immediately via our 24/7 live chat support. Shoie33 will investigate all reports of unauthorised account activity promptly and in good faith.
Shoie33 accepts deposits via the following payment methods:
All deposits are credited to the Player's account in Malaysian Ringgit (MYR). Cryptocurrency deposits are converted at the prevailing market rate at the time of confirmation. Shoie33 does not apply deposit fees; however, third-party processing fees levied by payment providers or blockchain networks are the sole responsibility of the depositing Player.
The minimum deposit amount is RM 30 for most payment methods. Specific minimum thresholds may vary by payment method and are displayed at the time of deposit. Shoie33 reserves the right to amend minimum deposit amounts without prior notice.
All Player funds deposited into Shoie33 accounts are held in segregated accounts and are not commingled with the Platform's operational funds. This ensures that Player balances are protected independently of the Platform's day-to-day operational finances.
Players must only deposit funds from payment accounts in their own name. Third-party deposits — including deposits made on behalf of another person or from shared payment accounts — are strictly prohibited. Any deposits identified as originating from third-party sources may be frozen pending investigation.
Shoie33 processes withdrawal requests to the following methods: Touch 'n Go eWallet, Boost, GrabPay (typically 5–30 minutes); bank transfer via FPX / DuitNow to Maybank, CIMB, Public Bank, and Hong Leong (typically 30 minutes to 2 hours); and cryptocurrency to BTC, ETH, USDT, or BNB addresses (typically 10–60 minutes subject to network confirmation). Processing times stated are indicative and may be affected by banking hours, public holidays, or system maintenance windows.
All withdrawal requests are subject to successful completion of KYC verification. Players who have not completed KYC will be prompted to do so before their first withdrawal can be processed. KYC documents must be valid, legible, and match the registration details on the account.
Withdrawals that include amounts derived from Bonus Funds may only be processed once the applicable wagering requirement has been fully met. The amount subject to withdrawal will be calculated as the real-money balance less any un-cleared bonus obligations. Players may check their current rollover progress in the account dashboard at any time.
The minimum withdrawal amount is RM 50 per transaction. Maximum daily and weekly withdrawal limits are applied on a per-account basis and are displayed in the Player's account settings. Gold VIP members are entitled to enhanced withdrawal limits as described in the Loyalty Programme terms.
Withdrawal to Third Parties: Shoie33 processes withdrawals only to accounts registered in the same name as the Player's Shoie33 account. Withdrawals to third-party accounts or payment methods not previously used for deposit may be declined pending additional verification.
Shoie33 offers a variety of bonuses and promotional offers to both new and existing Players. All bonuses are subject to the specific promotional terms communicated at the time of the offer. The following general terms apply to all bonuses unless expressly stated otherwise:
Players are strongly encouraged to read the specific terms of each promotion prior to claiming. Our support team is available 24/7 via live chat to clarify any bonus terms before you commit to claiming.
All games available on the Shoie33 platform are operated in accordance with the rules specific to each game type, as displayed within each game interface. Players are responsible for familiarising themselves with the applicable rules before participating. In the event of a discrepancy between displayed game rules and outcomes, the Platform's system logs shall be treated as the authoritative record.
Shoie33 utilises certified Random Number Generator (RNG) technology for all applicable game types to ensure fair and unpredictable outcomes. Live dealer games are streamed from licensed professional studios and operated under the rules of the live dealing environment.
In the event of a technical malfunction, system failure, or disconnection during active gameplay, Shoie33 will use its reasonable endeavours to resolve the situation fairly. Bets or rounds that cannot be verified due to technical failure may be voided at the Platform's discretion.
The following conduct is strictly prohibited on the Shoie33 platform:
Any Player found to have engaged in prohibited conduct may have their account suspended or permanently terminated, balances frozen pending investigation, and legal action initiated where appropriate.
All content published on the Shoie33 platform — including but not limited to the Shoie33 brand name, logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive intellectual property of Shoie33 or its duly licensed content partners.
Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial gaming purposes. This licence does not confer any right to reproduce, distribute, publicly display, modify, or create derivative works from any Platform content without the express prior written consent of Shoie33.
To the maximum extent permitted by applicable law, Shoie33 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to a Player's use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any financial loss resulting from gaming outcomes.
Shoie33 does not guarantee continuous, uninterrupted access to the platform. Scheduled maintenance, security updates, and third-party technical outages may temporarily affect platform availability. Shoie33 will endeavour to provide advance notice of planned maintenance where reasonably practicable.
Nothing in these Terms shall exclude or limit Shoie33's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
Shoie33 is committed to promoting responsible gambling practices and providing tools that enable Players to manage their gaming activity within healthy boundaries. The Platform strictly enforces a minimum age of 21 years for all registered accounts, in accordance with responsible gambling standards applicable to casino-style online gaming.
Players may, at any time, set personal deposit limits, session loss limits, and cooling-off periods through their account settings. Self-exclusion requests — including requests for permanent account closure — can be submitted at any time via our 24/7 live chat support and will be processed promptly.
For further information about responsible gambling tools and external support resources, please visit our dedicated Responsible Gambling page.
The collection, use, storage, and disclosure of personal data submitted by Players is governed by Shoie33's Privacy Policy, which forms an integral part of this Agreement. By accepting these Terms, you also confirm your acceptance of the Privacy Policy.
Shoie33 processes Player personal data in accordance with applicable data protection legislation. Player data will not be sold to third parties. It is used solely for the purposes of account management, payment processing, fraud prevention, KYC compliance, and the delivery of Platform services.
The Platform uses cookies to enhance user experience and for analytical purposes. Players may manage cookie preferences through their browser settings. Continued use of the Platform following the display of our cookie notice constitutes consent to the use of cookies as described.
These Terms & Conditions are governed by and construed in accordance with applicable international gaming law principles. In the event of any dispute arising out of or in connection with these Terms or the Player's use of the Shoie33 platform, the parties agree to first attempt resolution through direct negotiation via Shoie33's customer support channels.
Shoie33's decision in relation to any dispute regarding game outcomes, bonus eligibility, or account status shall be final, binding, and conclusive, subject to the exception that a Player may escalate a complaint by submitting a written statement to [email protected]. All complaints will be reviewed within a reasonable timeframe and responded to in English.
Dispute Resolution Process: (1) Submit your complaint in writing via live chat or to [email protected], including your account username, relevant transaction references, and a clear description of the issue. (2) Shoie33 will acknowledge receipt within 24 hours. (3) A final decision will be communicated within 14 business days of receipt of all relevant information.
Shoie33 reserves the right to revise, amend, or replace these Terms & Conditions at any time at its sole discretion. Any material changes will be notified to Players via the Platform website, and the "Last Updated" date displayed at the top of this page will be revised accordingly.
Continued use of the Shoie33 platform following the publication of revised Terms constitutes acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure by contacting our support team. Players who close their accounts following a material Terms change are entitled to withdraw any cleared, withdrawable balance in accordance with the withdrawal procedures described herein.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to exercise any rights described herein, please contact the Shoie33 support team through the following channel:
Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week via the on-site chat widget
Response Time: Live chat queries are responded to immediately. Email enquiries are acknowledged within 24 hours.
When contacting support regarding a specific account issue, please have your registered account username and the relevant transaction reference numbers available. This will allow our team to assist you as efficiently as possible.
These Terms & Conditions were last revised on 1 January 2026. By accessing or using the Shoie33 platform on or after this date, you confirm your acceptance of these Terms in full.
Shoie33 is strictly for players aged 21 and above only. Gambling can be addictive — please play responsibly. Visit our Responsible Gambling page for support tools and resources.
If anything in these Terms & Conditions is unclear, our 24/7 live chat team can explain any clause in plain English. Alternatively, browse our FAQ for quick answers to common questions.
See also: Privacy Policy | Responsible Gambling